Three Lessons I Learned from the Customer Service Sector Will Improve Your IT Hiring Best Practices
You don’t leave a 20-year career without putting major thought into it. For a while, I had recognized that Starbucks, though providing me with an excellent foundation in management and leadership, was not where I wanted to keep my career. I was open to something that harnessed new skills and my untapped potential. Fortunately, I found it.
Within an hour of saying on LinkedIn I was open to work, Chris Cabe reached out to me and, after five interviews in one week, I was invited to join the Capstone IT family. The people, company, and values made my final decision a simple one on my end. Though I didn’t know what to fully expect by joining this technical recruiting solutions team, I soon recognized that many of the lessons I learned while working in the customer service and hospitality industries were a perfect fit for this position.
In the spirit of our servant partnership, I wanted to share how three particular lessons apply to IT hiring best practices. So, if you are having issues filling up vacant positions or asking yourself how to hire faster, these recruiting best practices can help you achieve your workforce goals.
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