Frequently Asked Questions (FAQs)
About Capstone IT FAQs
What Kinds of Services Does Capstone IT Offer?
We provide a comprehensive suite of IT services, including IT staffing (contract, contract-to-hire, direct-hire placements), managed IT support, AI, and project based delivery/consulting. Our expert services in application development, cloud solutions, and artificial intelligence, support businesses from SMB to the Fortune 500.
What Sets Capstone IT Apart?
At Capstone IT, we combine a passion for technology with a steadfast commitment to our clients’ success. We operate with a servant-partner mindset, placing client priorities at the center of every decision and sharing in both the risks and outcomes.
Our dedication to quality is a defining differentiator. Our comprehensive vetting process and customized screening tools ensure we filter out unqualified or fraudulent candidates, allowing our clients to focus on top-tier talent.
This disciplined approach drives measurable results, including a 90% contract completion rate and a 40% placement rate, more than double the industry average.
What Areas Do We Serve?
While we serve nationwide, our two primary office locations are in Kansas City, KS and Omaha, NE.
IT Staffing FAQs
What is Our Staffing Pricing Structure?
Our pricing is designed to be straightforward, flexible, and aligned with the value we deliver.
For contract placements, we bill an hourly rate that includes the consultant’s pay, benefits, and our service fee.
For direct hire placements, we charge a one-time fee based on a percentage of the candidate’s annual salary.
You don’t get charged until a placement is made. It’s that simple.
We focus on quality over volume, ensuring you only meet thoroughly vetted, highly qualified candidates, so your time and investment are used efficiently.
What Type of Placements Do You Offer?
We offer contract, contract-to-hire, and direct-hire placements.
What Makes Capstone IT’s Recruiting Process Different?
At Capstone IT, we combine technology, expertise, and a personalized approach to deliver highly qualified candidates quickly and effectively.
- Personalized Candidate Screening – We start with a focused discussion to understand each candidate’s skills, experience, and career goals, ensuring both technical and cultural alignment from the beginning.
- AI-Enhanced Efficiency – Our AI-powered recruiting tool streamlines screening and creates targeted interview questions based on the specific role, helping us move faster without sacrificing quality.
- Role-Specific Technical Assessments – Candidates complete tailored assessments aligned to the position, ranging from coding exercises to business-focused evaluations.
- Flexible, Client-Centric Process – We adapt our evaluation approach to fit your preferences, whether that’s proctored testing for added security or expert review with our internal Subject Matter Experts.
- Comprehensive Candidate Submissions – We provide detailed candidate profiles, including resumes, assessment results, skill self-ratings, motivations, and compensation expectations, along with references upon request.
Our blend of advanced technology, customized assessments, and flexible delivery ensures you receive thoroughly vetted candidates who are the right fit, both technically and culturally.
Managed IT Services FAQs
What are managed IT services?
Managed IT services involve outsourcing the day-to-day management, monitoring, and maintenance of your IT systems to a dedicated provider.
Why should I consider using managed IT services for my business?
Rather than reacting to issues as they arise, a managed services partner works proactively to keep your systems running smoothly through continuous monitoring, regular maintenance, security updates, and strategic guidance.
This approach helps reduce downtime, improve security, and create a more predictable, reliable IT environment that supports your business goals.
Do you offer scalable managed IT services?
Yes. Our managed IT services are designed to scale alongside your business.
Whether you’re a growing organization or an established enterprise, we tailor our services to meet your current needs while maintaining the flexibility to expand as your environment evolves.
AI Services FAQs
What kinds of AI services does Capstone IT offer?
We provide a range of AI services to help organizations leverage emerging technologies in practical, scalable ways. These may include:
- Process automation: Streamlining repetitive tasks to improve efficiency
- Data analysis and insights: Using AI to uncover trends and support better decision-making
- AI integration: Connecting AI tools with your existing systems and workflows
- Security and governance guidance: Ensuring AI is implemented responsibly and securely
- Advisory services: Identifying high-impact opportunities for AI within your business
Are Capstone IT’s AI Services Scalable?
Absolutely. Scalability is a core principle of how we approach AI.
We design solutions that can start small, delivering immediate value, and expand over time as your organization’s needs grow. This allows you to adopt AI at a pace that makes sense while ensuring your systems can support increased complexity, data volume, and business demand.
What is the difference between managed AI services and embedded AI expertise?
Managed AI services provide ongoing, outsourced support. Capstone IT handles the implementation, monitoring, maintenance, and optimization of your AI solutions, ensuring they continue to perform effectively over time.
Embedded AI expertise involves placing skilled AI professionals directly within your team. These experts work alongside your organization to help design, implement, and scale AI initiatives from within, offering hands-on support and deeper integration with your internal processes.
Application Development Services FAQs
What kind of app development initiatives does Capstone IT support?
We support a broad range of application development efforts, including:
- Custom application development: Building tailored solutions to meet unique business needs
- Application modernization: Updating legacy systems to improve performance, security, and scalability
- System integration: Connecting applications and platforms to improve efficiency and data flow
- Enhancements and optimization: Improving existing applications to support evolving requirements
- Cloud-based development: Designing and deploying applications optimized for cloud environments
What kind of technologies does Capstone IT use?
We deliver solutions using a variety of modern technologies such as .Net, Spring, Angular, AWS, Azure, VCF, GCP, C#, Node.js, Kubernetes/VKS, Tanzu Platform, Java, React, Greenplum, AI tools, Testing Automation Tools, RPG, ServiceNow and many others.