Outsourced IT Help Desk Services
Comprehensive Solutions for Small to Mid-Market Companies
Whether your IT support team is a growing department or a one-person powerhouse, juggling technical and business demands, your business likely faces a common issue: unpredictable IT challenges that overwhelm your operations fast. Maintaining a cost-optimized headcount can feel at odds with meeting fluctuating demands.
The right outsourcing partner can empower you with flexibility and control. With our IT help desk services, you gain a team of experts who are always on deck to tackle technical challenges—no investment in their payroll, tools, or in-house management needed.
Our Services
Security Awareness Training & Phishing Simulations
Tier 1 & Tier 2 Support (OS, Email, Microsoft 365, Mobile Devices, Printers)
Employee Onboarding & Offboarding
Internet & Internal Network Connectivity Support
Windows OS Patching, Computer Imaging & Desktop Support
Why Clients Choose Capstone IT
Flexible Support Channels
Request and receive remote support via email, phone, or video. For outstanding issues, we’ll send onsite support—and even stay connected after hours for critical issues.
Scalable IT Help Desk Services
Tired of IT staff scheduling pains? Gain the support of an experienced team without stretching your budget. We even offer a range of supplementary services—such as monthly reports, user and licensing auditing, vendor management, and network equipment installation.
Values-Driven Approach
Servant Partnership™ is at the core of our operations. We put your needs first, tailoring our services to your unique infrastructure and business goals. Our experts strive to deliver excellence with every interaction to contribute to your long-term success.