Business System Analyst

3 weeks ago

Candidates must be eligible to work in the US on a W2 basis without sponsorship or visa transfer. 

Capstone Consulting was founded on Integrity.  We do what we say and say what we do. Since 1998, this philosophy has enabled us to serve as a trusted partner and deliver on our promises, consistently maintain the highest standards of professional workmanship, and only take on projects through which we can add significant value.

We are looking for a motivated and talented Business Systems Analyst/Sr Business Systems Analyst to work on projects associated with the implementation of Individual Health product initiatives.

Essential Functions:

  • Identifies, develops, and evaluates alternatives to meet business requirements. Coordinates with internal and external business partners in developing or enhancing systems, processes, and procedures.
  • Develops business design documentation based on sponsor / customer requirements to effectively and accurately communicate project specifications to project partners.
  • May assist in maintaining vendor / business partner relationships.
  • Contributes to the development and implementation of comprehensive communications, training plans and materials for internal and external business associates and customers.
  • May coordinate the design, testing, and generation of new management reports as business requirements dictate. Partners with business areas to define solutions and resolve issues.
  • Develops, coordinates, writes and implements plans to test business and functional processes during business system development and quality assurance testing.
  • Develops and administers documentation of projects, recommendations, and implementation procedures. Communicates project outcomes in a clear, effective, and timely manner to necessary parties in the business areas and other customer areas.
  • Develops and maintains current knowledge of assigned business areas, Mutual of Omaha practices, the insurance industry, and the business environment. Improves understanding of business system tools, practices, and methodologies.
  • Provides estimated work effort for all tasks to be completed for a project assignment.
  • Partners and collaborates with the test automation area to develop effective test strategies for assignments.
  • Performs requirements testing through development of comprehensive test plans, execution of the test plan, documenting any problems encountered, and approving the changes for implementation and promotion.
  • Works within the team and with other departments to develop realistic timelines through efficient preplanning and organization, and monitoring of tasks and deliverables to ensure deadlines are achieved.
  • Contributes to developing and maintaining customer relations through positive working relationships with internal and external individuals.
  • Demonstrates and integrates Continuous Process Improvement review into all assignments

Minimum Job Requirements:

  • 1-3 years of work experience in a Business Analyst role (techniques/tools, workflow analysis, and business systems terminology/standards)
  • Strong analytical skills, attention to detail, problem-solving and decision-making abilities
  • Strong initiative; a self-starter
  • Demonstrated ability to effectively complete assignments independently or as a part of a team
  • Demonstrated ability to execute effective time management to meet aggressive project deadlines
  • Strong oral and written communications, human relations skills, facilitation and presentation skills
  • Strong ability to effectively complete multiple concurrent assignments
  • Working knowledge of Microsoft Office applications (such as Word, Excel, PowerPoint, or Access)
  • Preferred Qualifications:
  • 1 to 3 years experience gathering and documenting requirements from business partners and project sponsors
  • 1 to 3 years experience and/or working knowledge of key product-related business functions, such as Underwriting, producer compensation, Health products’ customer service and support, etc.
  • 1 to 3 years experience testing system and process enhancements
  • Knowledge of Visio or other comparable flowcharting tools
  • Strong knowledge and/or experience with individual health insurance products, with an emphasis on Medicare Supplement products, Disability Income products, Health products’ administrative systems, business processes and project management processes
  • Ability to complete workflow analysis and document process / business function workflows
  • Experience with a variety of project implementation methodologies, such as Waterfall, Agile, Kanban, etc.
  • Experience with project management processes and tools
  • Experience with Lean process improvement techniques and tools

If you meet the above qualifications, have excellent communication skills, and have passion for working with people, in a fun, team oriented environment, please apply at

Candidates must be eligible to work in the US on a W2 basis without sponsorship or visa transfer. 

Contact Laura Flynn at with questions

Capstone Consulting is an EEO Employer

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